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livePCsupport for Business Packages

Services Offerings
livePCsupport for Business goes beyond traditional phone support. Our remote technicians offer 24/7 live support all from the click of a button. Available livePCsupport for Business packages:

Desktop Support
This is the core of livePCsupport for Business and offers only our support without any additional software or security tools.

Support and Microsoft Assistance

  • 24/7 chat based expert support for security and system related support needs
  • Green PC, we can configure your PCs to lower energy costs
  • Expert help on Microsoft Office applications and Operating Systems including assistance with software errors or configuration of Microsoft products
  • Receive assistance installing printers, correcting network settings, and other tasks
  • Desktop support for any size network

Small Office Home Office
Specifically created to suit the needs of your small or home office with 24 endpoints or less.

Security and Software

  • Remote setup and configuration of our endpoint security software for every PC on your network
  • Internet Security includes desktop antivirus and firewall with Default Deny Protection™ to protect, detect and cure all PCs from harmful security threats
  • TrustConnect to keep personal information secure during wireless connections

Support and Microsoft Assistance

  • 24/7 chat based expert support for security and system related support needs
  • Green PC, we can configure your PCs to lower energy costs
  • Server operating system support on one MS Windows server
  • Expert help on Microsoft Office applications and Operating Systems including assistance with software errors or configuration of Microsoft products

Business Support
Looking for data backup for your small or home office? Our PLUS package includes all offerings from the Small Office Home Office package in addition to 50 GB of online file storage to securely backup business data offsite.

  • Prevent the loss of valuable data with Online Backup
  • Assistance backing up data
  • Assistance with restoring your backup when required
  • Data will be encrypted using 256 bit encryption

Small Office Home Office PLUS
Combine desktop support with a centralized console to monitor and deploy security software. This package allows administrators to define allowed applications on networked PCs and ensure malicious ones never access.

Security and Software

  • Internet Security includes desktop antivirus and firewall with Default Deny Protection™ to protect, detect and cure all PCs from harmful security threats
  • Remote setup and configuration of our endpoint security software for every PC on your network
  • Manage the security on business endpoints from a central console with Endpoint Security Manager and receive assistance when required.
* Endpoint Security Manager requires a Windows 2003/2008 Server

Support and Microsoft Assistance

  • 24/7 chat based expert support for security and system related support needs
  • Green PC, we can configure your PCs to lower energy costs
  • Server operating system support on one MS Windows server
  • Expert help on Microsoft Office applications and Operating Systems including assistance with software errors or configuration of Microsoft products

Unlimited Business Support
In addition to the Business Support package, receive 200 GB of online file storage to remotely backup business data offsite.

  • Prevent the loss of valuable data with Online Backup
  • Assistance backing up data
  • Assistance with restoring your backup when required
  • Data will be encrypted using 256 bit encryption

Windows 7

"...Perhaps one of the key improvements with Windows 7 is that it is noticeably faster. Whether booting up, opening applications, or sharing files across a network, users will find Windows 7 consistently outperforms Vista. This is good news for many users, as most complaints about the Vista operating system were centered on its hard drive performance issues..."




Mac vs PC

"...It’s no secret that when you match systems with similar hardware, PC comes out on top for cost effectiveness. Computer users on a budget will find that the prices of PCs are often much easier to swallow compared with similar Macs. Mac competes more in the high-end consumer market, almost willfully giving up the market share to maintain the luxury image of its brand..."




Guide to Internet Security

"...Your first line of defense against malware is a firewall. Firewalls monitor all in and out computer traffic and prevent unauthorized communications. While computers typically come with firewalls installed, they are sometimes not as effective as commercial firewalls..."




Setting Up Wireless

"...Before launching the internet, make sure that you set up some security on your network. This is especially important for businesses, as company and employee data is often sensitive and private. There are several security measures you can use, including MAC addressing and WEP encryption. MAC addressing restricts unauthorized devices from accessing your network, and WEP encryption jumbles up data when you send it over the internet, which ensures the data’s safety while in transport..."




Why You Need Online Backup

"...Backing up your files is a method of storing files in a location separate from your computer. Should your computer crash or get infected, your important files will be preserved in a different location, allowing you to access them in their original form even after a crash. Being proactive about your file safety is incredibly important. Files like pictures, word documents, videos, e-mails, spreadsheets, and anything else you store locally on your computer, can easily be erased forever in a moment..."




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8:00 AM to 8:00 PM
After Hours and
Emergency Service Available